Frequently Asked Questions
Visiting hours
We recommend visiting from 8 am until 8 pm, after that time we lock our doors as most residents are asleep. You are welcome to visit 24 hours a day, please call in advance for after-hours visits to ensure access.
How do I find out about the activities provided for the resident?
We strive to create social programs and individualized activities to match the capabilities and needs of each resident. This also has a powerful impact in the healing process of those residents involved in some type of rehabilitation. We always welcome friends and family to visit and attend our special events.
What role does Social Services play?
Our social services team assists both residents and their families during transitional periods. They also provide essential information, manage requests and concerns, and help in care and discharge planning for each resident. They can arrange professional services for Dental, Vision, Podiatry, Audiology, Power of Attorney, Dementia assessment, Psychosocial and Psychiatric Evaluation, and Individual therapy.
What is a Congregate Living Health Facility?
A Congregate Living Health Facility provides inpatient care for the following services: medical supervision and 24-hour skilled nursing care on a continuous basis. The care provided is normally less intense than what is provided in general acute care hospitals but is more intense than what is provided in skilled nursing facilities.
Is there a limit to the number of people who can visit at one time?
Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.
Can my loved one receive mail?
Mail is delivered to residents personally on a daily basis except for weekends and holidays.
West Sacramento Nursing and Rehabilitation Center
Attn: ___________________
751 Elm Street
West Sacramento, CA 95605
Consider using our Send a Greeting feature on the website. You can choose from a variety of postcards to fill out and mail to your loved one for a small fee or you may type a message and through email, send us your email greeting that we will hand-deliver to your loved one residing in our facility. Our email feature is free of charge.
How often will the Rehabilitation staff work with my loved one?
Your rehab director can inform you of the rehabilitation program designed for your loved one.
